It’s a World Cup, and many tourists are already somewhere in Russia. Ahead of such a grand event, many organisations such as Russian Railways, Fifa and the Moscow Metro are conducting special training to teach their staff to be more polite and helpful to foreign visitors and, in particular, to smile more. It is often said that Russians do not smile at strangers as much as their Western counterparts reports BBC.
Opinion: We Slavs are not grumpy, we just don’t smile for nothing out of the blue. Want us to smile? Tell a damn funny joke.