Become part of the Slav Crate family and discover the crazy flavors of Slavic lands through monthly Slav candy & snacks delivered straight to your door. We pick, pack and prepare the newest and most popular candies from Slav lands just for you.

We curate, pack and ship all crates in European Union! Each crate features a range of traditional and famous Slav snacks. We aim to create a balance of savory & sweet snacks in each crate for a perfectly balanced Slav snack box. We’d love to have you as part of the Slavorum’s Slav Crate family and begin your Slav candy box subscription adventure! Sign up today!

Candies and snacks inside the create originate from which countries? 

For now Poland, Russia, Ukraine, Serbia and Croatia. Soon we will expand to include snacks and candies from other Slavic countries too.

You will receive a new Slav Crate each month.

You can add, edit or cancel your subscription in your Account, under Your Subscription(s). If you wish to cancel your subscription, you will have to do so prior to your next billing date. Failure to cancel a subscription before the next billing date will not be refunded. (Canceling a subscription does not automatically give you a refund as canceling subscriptions only cancel future renewals and shipments.)

We are happy to process an exchange for items that are damaged in transit. Please note: WE DO NOT OFFER RETURNS ON SUBSCRIPTION BOXES.

If you would like to exchange or replace an item in the subscription box please contact us at [email protected]. We will get back with you as soon as we can to have your exchange processed and out to you!

Since our crates ship directly from EU the delivery times will vary greatly. We estimate crates to be delivered within 2-4 weeks after the ship date. Due to delays with customs we ask that subscribers wait 6 weeks before inquiring about the delivery of their crate.

Our rolling shipments system will divide our shipments into three different shipping periods that will correspond with your renewal date.

For example, if your renewal is on November 5th your December crate will ship on November 20th. Alternatively if your crate renewal is on November 25th, your December crate will be shipped out on December 3.

If you have a prepaid multi-month subscription, your second month’s crate forward will be sent out with our first batch of shipments.

International shipments – customs and taxes

We do not charge for customs and taxes as it is collected by your country at the time of delivery. It is advised that you inquire with your local postal service to get an estimate for the fees to be collected.

Please keep in mind that because the customs tax is charged by your local government, we are not liable for extra charges that you may receive a we do not have control over the import taxes.

We also understate the value of our crates so that they are less likely to be charged customs fees.

We unfortunately are unable to accept any returns for any unwanted items. So we advise to be 100% certain that you wish to order the items in your cart before hitting the checkout button.

We did not want to raise the price of our crates or lower the quality/quantity of items and for this reason we will not be including tracking numbers for our shipments. We have found that nearly all crates are delivered in a timely manner without tracking. We pass this savings along to you and include more premium items in our crates.

Products inside the crate have their ingredients listed on their manufacturer labels. However, if you have any allergies or dietary restrictions, we recommend not ordering a Slav Crate.

We apologize for this inconvenience.

If you have any issues when you receive your box, please contact Customer Experience Team and we will be glad to take care of you. We estimate crates to be delivered within 2-4 weeks after the ship date. Due to delays with customs we ask that subscribers wait 6 weeks before inquiring about the delivery of their crate. You can send all inquiries at [email protected]

 

 

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